Selling

The buyer may undo the purchase of the item under the provisions of the right of withdrawal law (§7). The right of withdrawal means that the buyer can for no reason return the item to the seller even if there is no deficiency in it. 

The buyer must notify the seller of the use of the right of withdrawal within 14 days of the item being received. The message from the buyer to the seller on the use of the right of withdrawal should be in writing and it must contain information on how the buyer will return the item to the seller. When using the right of withdrawal, the item must be returned to the seller within a reasonable time. The seller is obliged to repay the entire purchase price to the buyer within 14 days from the day the seller receives the item or retrieval note or the item is placed at the seller's disposal. The seller cannot set fees for the buyer's use of the right of withdrawal, but the seller may require the buyer to pay the cost of the return shipment. 

The buyer can examine the product before he or she regrets the purchase. However, the item must be returned to the seller in the same condition and quantity as it was in when the buyer received it. The buyer should send the item back to the seller in the original packaging if possible. 

Upon return, the item should be shipped to:

Alba Company AS
Church Road 73
3402 Lier, Norway
+47 915 41 179

Unless the buyer consents to something else, the seller can only obtain and store the personal information necessary for the seller to carry out the obligations under the agreement. The personal information to the buyer under the age of 15 cannot be obtained unless the seller has the consent of parents or guardians. The buyer's personal data should only be disclosed to others if it is necessary for the seller to carry out the agreement with the buyer, or in statutory cases.

The seller can only obtain the buyer's social security number if there is a factual need for secure identification and such collection is necessary.

If the seller wants to use the buyer's personal information for other purposes, for example to send the buyer advertising or information beyond what is necessary to get the agreement completed, the seller must obtain the buyer's consent at the time of the agreement. The seller must provide the buyer with information about what the personal information should be used for and about who will use the personal information. The buyer's consent must be voluntary and emptied in an active action, for example by checking.

The buyer should easily be able to contact the seller, such as by phone or email if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or change the personal information.